LEGAL & TERMS OF SERVICE
Deposit: A valid credit card or debit card is required to guarantee your reservation as well as pay for your Multiverse Game Station experience.
Refund/Cancellation Policy: We are holding a date and time specifically for you and are turning all other reservations away, therefore we will be unable to issue a refund on your deposit.
Our Game Truck comes out rain or shine. However, If SEVERE weather conditions pose a threat (state of emergency storms and active snowfall surpassing 3 inches ONLY) we can look into rescheduling the date or issuing a refund.
Parking the Truck and Guest boarding:
When the truck pulls up, we will try to park in the most level, flat area or logical spot to accommodate your party. We will usually park in your neighborhood street, so you might want to let your neighbors know. We might also have to block a driveway.
We DO NOT PARK our trailer into driveways due to required turn span limitations and for safety purposes! Any incline/decline or sharp angle required to park in a driveway may result in damage not only to your driveway but also our trailer, if the driver is made to feel obligated to park in a driveway the purchaser runs the risk to pay for any potential damage.
Grounds for guest ejection and event cancellation:
The game coaches have complete authority to eject guest for any of the following reasons but not limited to:
Profanity, arguing for any reason, failure to abide by the no touch rule (which applies to no touching of games,consoles, tv's, buttons, or switches on trailer) racial comments, harassment of any kind, bullying.
Video Game Ratings
Video games are rated by The Entertainment Software Rating Board (ESRB). The Entertainment Software Rating Board (ESRB is the non-profit, self-regulatory body that assigns ratings for video games and apps so parents can make informed choices. The ESRB rating system encompasses guidance about age-appropriateness, content, and interactive elements. As part of its self-regulatory role for the video game industry the ESRB also enforces industry-adopted advertising guidelines and helps ensure responsible web and mobile privacy practices under its Privacy Online program. ESRB was established in 1994 by the Entertainment Software Association (ESA).
If you do not specify a Game rating restriction our full catalog will be available for guest to choose from. Please notify us by Phone,Email, or when we arrive at your party if you have a Game rating restriction. Please go to the following link to learn more about the game ratings http://www.esrb.org/ratings/ratings_guide.jsp#rating_categorie
By booking a party and submitting payment, the Purchaser agrees to Multiverse Game Station's Terms of Service.